Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-7209

Create support for MySQL db driver below v8.x

    XMLWordPrintable

Details

    • 12
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Issue Summary

      Users using an old MySQL db driver (below v8.x) are facing issues when trying to access objects in Insight 8.7.7.  

      Steps to Reproduce

      1. Run Insight 8.7.7 with a MySQL db driver below v8.x. 

      Suggestion

      Add support for MySQL database drivers versions below 8.x.

      Workaround

      Upgrade db driver, recommended is v8.0.21 or later. Last suggestion is unfortunately to downgrade Insight to 8.7.6, run a reindex and wait until support for older version of db driver is released.  

      Attachments

        Issue Links

          Activity

            People

              382b6e66a4f9 Mathias Edblom (Inactive)
              66cd5fb82cf2 Puya Alemirad (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync