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  1. Jira Service Management Data Center
  2. JSDSERVER-7164

Ability to specify multiple templates for Knowledge base articles

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Knowledge Base
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      It is not possible to use different Confluence templates than two predefined for knowledge base - troubleshooting and how-to. I would like an option to add extra templates to my JSM and Confluence integration.

            [JSDSERVER-7164] Ability to specify multiple templates for Knowledge base articles

            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976947 ]

            Bruno Luis Branco de Araujo added a comment -

            Also interested on this one.

            Bruno Luis Branco de Araujo added a comment - Also interested on this one.

            Kraus Patrick added a comment -

            Definitely needed!

            Kraus Patrick added a comment - Definitely needed!

            Stanislav Ptáček added a comment -

            Apologies, this should be for JSM CLOUD

            Stanislav Ptáček added a comment - Apologies, this should be for JSM CLOUD
            Stanislav Ptáček created issue -

              Unassigned Unassigned
              c27f931564f1 Stanislav Ptáček
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                Created:
                Updated: