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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      When using a CSV import to import a data set that should update the existing Objects already in Insight (needs to update two attributes on these Objects).

      If the Object is not present based on the identifier, it should not create a new Object.

      Another example will be:

      • I would like to create computer Accounts based on the data available in SCCM.
      • Also, I would like some additional information for the accounts available in SCCM from the Active Directory.

      The problem I'm running into is that, as most ADs I've seen too far, it's not the cleanest system and there's a lot of outdated or unused computer accounts, which would now also be created as objects.

      So in this case I would like the SCCM import to be the "main system" to be able to create objects and I would like the AD import only to add data to existing objects.

      Long story short: We need an option in the import "do not create new objects, only update existing ones"

          Form Name

            [JSDSERVER-7160] Import feature - "Do not create new objects"

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              dbaeza@atlassian.com Diego Baeza (Inactive)
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