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  1. Jira Service Management Data Center
  2. JSDSERVER-7136

Insight Configuration - Cannot check the option "Process data sources via temp file during imports"

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      Issue Summary

      Cannot check the option "Process data sources via temp file during imports".

      Customers are facing Memory issues when importing data would like to enable this option, but cannot.

      Seems to have started with Insight 8.4.0 and affects all versions since - was working in 8.3.4

      Steps to Reproduce

      1. Navigate to Insight Configuration
      2. Click to "Edit Settings"
      3. Check the option "Process data sources via temp file during imports"
      4. Save the configuration

      Expected Results

      The option "Process data sources via temp file during imports" is checked (True)

      Actual Results

      The option "Process data sources via temp file during imports" is NOT checked (False)

      Workaround

      No workaround is currently available

          Form Name

            [JSDSERVER-7136] Insight Configuration - Cannot check the option "Process data sources via temp file during imports"

            Alina Starovoit (Inactive) added a comment -

            This issue is fixed, InsightConfiguration is working as expected 

            Alina Starovoit (Inactive) added a comment - This issue is fixed, InsightConfiguration is working as expected 

            Mathias Edblom (Inactive) added a comment -

            This one is fixed in development and will be in the next release of Insight. The issue is UI related and if a customer set this to "true", it will actually be enabled, but open up the UI Insight will show false, and If you save the configuration again without enable it, it will be saved as false.

            Anyways, this fix will be out next release.

            Mathias Edblom (Inactive) added a comment - This one is fixed in development and will be in the next release of Insight. The issue is UI related and if a customer set this to "true", it will actually be enabled, but open up the UI Insight will show false, and If you save the configuration again without enable it, it will be saved as false. Anyways, this fix will be out next release.

              90b610c8691b Alina Starovoit (Inactive)
              8cdc82c96fd5 Yinon Negev
              Affected customers:
              1 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: