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  1. Jira Service Management Data Center
  2. JSDSERVER-7136

Insight Configuration - Cannot check the option "Process data sources via temp file during imports"

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      Issue Summary

      Cannot check the option "Process data sources via temp file during imports".

      Customers are facing Memory issues when importing data would like to enable this option, but cannot.

      Seems to have started with Insight 8.4.0 and affects all versions since - was working in 8.3.4

      Steps to Reproduce

      1. Navigate to Insight Configuration
      2. Click to "Edit Settings"
      3. Check the option "Process data sources via temp file during imports"
      4. Save the configuration

      Expected Results

      The option "Process data sources via temp file during imports" is checked (True)

      Actual Results

      The option "Process data sources via temp file during imports" is NOT checked (False)

      Workaround

      No workaround is currently available

          Form Name

            [JSDSERVER-7136] Insight Configuration - Cannot check the option "Process data sources via temp file during imports"

            Alina Starovoit (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            Alina Starovoit (Inactive) added a comment -

            This issue is fixed, InsightConfiguration is working as expected 

            Alina Starovoit (Inactive) added a comment - This issue is fixed, InsightConfiguration is working as expected 
            Alina Starovoit (Inactive) made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            Alina Starovoit (Inactive) made changes -
            Assignee New: Alina Starovoit [ 90b610c8691b ]
            Sam Nazha (Inactive) made changes -
            Fix Version/s Original: 4.19.0 [ 96190 ]
            Sam Nazha (Inactive) made changes -
            Status Original: Waiting for Release [ 12075 ] New: Gathering Impact [ 12072 ]
            Sam Nazha (Inactive) made changes -
            Fix Version/s New: 4.19.0 [ 96190 ]
            SET Analytics Bot made changes -
            UIS Original: 26 New: 25
            Bugfix Automation Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 25 New: 26

              90b610c8691b Alina Starovoit (Inactive)
              8cdc82c96fd5 Yinon Negev
              Affected customers:
              1 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: