Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-7119

As a user I want to be able to restrict internal comments to a Project role when moving an issue from a Jira Service Management Project to a different Software or Business Project


    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Issue View
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      On Jira Service Management (former Jira Service Desk), comments in issues are either public or internal – see Editing and collaborating on issues for further details.

      If an issue from a Service Management Project needs to be moved to a project of a different type, such as Software or Business, then all comments in that issue are made public, including internal comments which may not be ideal.

      Suggested Solution

      It would be nice to have an option on the Move Issue wizard to associate internal comments to a role in the target project, keeping these comments restricted.


      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Unassigned Unassigned
            tmasutti Thiago Masutti
            3 Vote for this issue
            2 Start watching this issue