Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-7113

Color-coded Severity Levels

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Queues
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Hi Team,

      We have several queues oftentimes overlapping, such as Sev-1 showing up in HelpDesk-Hardware queue. We do not quite want to setup exclusive queues. While Sev-1 showing up in HelpDesk-Hardware queue is fine for us, can we show such tickets in different color as follows?

      Severity 1 = Red

      Severity 2 = Amber

      Severity 3 = Green

      I have looked at "Colors for Jira" and "Colorfields ++ for Jira". Colors for Jira seems to be a better fit for our requirement, however can this be integrated as a built-in feature within Jira Service Management?

            [JSDSERVER-7113] Color-coded Severity Levels

            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976919 ]
            Anand Dandikar created issue -

              Unassigned Unassigned
              4f6c5f60a33f Anand Dandikar
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated: