• Icon: Suggestion Suggestion
    • Resolution: Unresolved
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      Hi Team,

      We have several queues oftentimes overlapping, such as Sev-1 showing up in HelpDesk-Hardware queue. We do not quite want to setup exclusive queues. While Sev-1 showing up in HelpDesk-Hardware queue is fine for us, can we show such tickets in different color as follows?

      Severity 1 = Red

      Severity 2 = Amber

      Severity 3 = Green

      I have looked at "Colors for Jira" and "Colorfields ++ for Jira". Colors for Jira seems to be a better fit for our requirement, however can this be integrated as a built-in feature within Jira Service Management?

          Form Name

            [JSDSERVER-7113] Color-coded Severity Levels

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              Unassigned Unassigned
              4f6c5f60a33f Anand Dandikar
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                Created:
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