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  1. Jira Service Management Data Center
  2. JSDSERVER-7029

Multi-language: "Select List (single choice)" field message, not translated

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Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      'Language Support' in Jira is not translating the 'Select List (single choice)' field search message: "no matches found"

      STEPS TO REPRODUCE
      Create a custom field: "Test Field 1" with type: Select List (single choice)
      Add the field to a Service Desk Screen:
      Add the field to Request type: Get IT help
      Click on 'Language Support' and add a language and select the field to be translated
      Login using a customer account to Portal, set the same language set in customer profile
      When trying to raise a Ticket with request type: "Get IT help". We could see that the Custom field is translated however, when we try to search for item which is not present, it throws a message: "no matches found".
      This message is not translated. Please find the attachment.

      Jira version: 8.12.1 JSD 4.12.1

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            Unassigned Unassigned
            072fabfd41a3 Shreekesh Mohan
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            Dates

              Created:
              Updated:

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