-
Bug
-
Resolution: Fixed
-
Low
-
None
-
4.12.0
-
Severity 3 - Minor
-
Issue Summary
Given issue has transition screen between statuses, there may be situation when transition screen doesn't contain assignee and/or comment fields. Issue still can be moved between statuses
Steps to Reproduce
- Log in to the system as an agent user, open JSD project
- Open issue with transition screen set (e.g. Service Request)
- Move issue between statuses
Expected Results
Per project configuration screen contains comment field and assignee field
Actual Results
An empty "Transition" screen is displayed with only "Back" and "Save" buttons.
Workaround
Assignee and Comment can be added after transition is done. In some cases user can tap Back button and try to change status again and in this case transition screen will be displayed correctly.
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSDSERVER-7014] Issue Transition: Transition screen is empty
| Remote Link | Original: This issue links to "Page (Confluence)" [ 531518 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Waiting for Release [ 12075 ] | New: Closed [ 6 ] |
| Status | Original: In Progress [ 3 ] | New: Waiting for Release [ 12075 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 531518 ] |
| Assignee | New: Igor Shulumba [ f1ee43c89a85 ] |
| Status | Original: Short Term Backlog [ 12074 ] | New: In Progress [ 3 ] |
| Link | Original: This issue was cloned as JSDSERVER-7082 [ JSDSERVER-7082 ] |
| Link | New: This issue was cloned as JSDSERVER-7082 [ JSDSERVER-7082 ] |
| Remote Link | New: This issue links to "SHRK-155 (Bulldog)" [ 507586 ] |
| Remote Link | New: This issue links to "SHRK-215 (Bulldog)" [ 507712 ] |