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  1. Jira Service Management Data Center
  2. JSDSERVER-699

SLA is not enabled for closed issues - please provide workaround

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • SLA
    • 2
    • 14
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I know, I know, this is a feature not a bug.

      Still, we need to be able to recalculate SLA for past issues, since Vertygo SLA is no longer supported and we have to migrate our old SLA to Service Desk, keeping all the timings as they were.
      Thanks!

            [JSDSERVER-699] SLA is not enabled for closed issues - please provide workaround

              Unassigned Unassigned
              pawel.miczko Paweł Miczko
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                Created:
                Updated: