Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-699

SLA is not enabled for closed issues - please provide workaround

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • SLA
    • 3
    • 7
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I know, I know, this is a feature not a bug.

      Still, we need to be able to recalculate SLA for past issues, since Vertygo SLA is no longer supported and we have to migrate our old SLA to Service Desk, keeping all the timings as they were.
      Thanks!

      Attachments

        Issue Links

          is cloned from

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-358 SLA is not enabled for closed issues

          • Medium - Medium priority issues
          • Closed
          relates to

          Suggestion - JSDCLOUD-699 SLA is not enabled for closed issues - please provide workaround

          • Closed

          Activity

            People

              Unassigned Unassigned
              pawel.miczko Paweł Miczko
              Votes:
              18 Vote for this issue
              Watchers:
              18 Start watching this issue

              Dates

                Created:
                Updated:

                Backbone Issue Sync