Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-6980

Capture handwritten signature on Jira Service Desk ticket

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Issue Summary

      Provide the ability to capture handwritten signatures in a Jira Service Desk ticket. This use case is typical of external technicians and field operators, and is likely to be performed on a mobile device. 

       

      This use case is discussed in the following Atlassian Community articles:

       

       

      Expected Results

      • Create or Open Jira Service Desk ticket in the Customer Portal
      • Attach / Upload / Capture handwritten signature

      (Typically on a mobile device)

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Activity

          People

            Unassigned Unassigned
            cmarriott Charlie Marriott
            Votes:
            17 Vote for this issue
            Watchers:
            11 Start watching this issue

            Dates

              Created:
              Updated:

              Backbone Issue Sync