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  1. Jira Service Management Data Center
  2. JSDSERVER-6980

Capture handwritten signature on Jira Service Desk ticket

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Issue Summary

      Provide the ability to capture handwritten signatures in a Jira Service Desk ticket. This use case is typical of external technicians and field operators, and is likely to be performed on a mobile device. 

       

      This use case is discussed in the following Atlassian Community articles:

       

       

      Expected Results

      • Create or Open Jira Service Desk ticket in the Customer Portal
      • Attach / Upload / Capture handwritten signature

      (Typically on a mobile device)

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              cmarriott Charlie Marriott
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                Created:
                Updated: