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  1. Jira Service Management Data Center
  2. JSDSERVER-6937

Ability to add a select list of group of users to share the issue with

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Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • None
    • 0
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    Description

      Issue Summary

      Ability to add a select list of groups of users to share the issue with, so that the users will be listed in drop-down so that customers can select the user with whom he wants to share the issue.

      Steps to Reproduce

      1. Create an issue in the JSD customer portal
      2. Now to share the issue with others its only possible by typing name or e-mail address like below

         How a customer adds a participant to a request:

        1. Access the customer portal from the link provided.
        2. Fill out the request form, select Create.
        3. Select Share from the right-side panel, enter the name, email address, or organization in the Share this request field.
        4. Select Share.
      3. Instead have a select list drop-down so that customers can choose the user with whom they want to share the request with

      Expected Results

      1. Instead have a select list drop-down so that customers can choose the user with whom they want to share the request with

      Actual Results

      1. Select Share from the right-side panel, enter the name, email address, or organization in the Share this request field.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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            Unassigned Unassigned
            dgedda@atlassian.com Devisree Gedda
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            4 Start watching this issue

            Dates

              Created:
              Updated:

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