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  1. Jira Service Management Data Center
  2. JSDSERVER-6880

Allow more search options on Jira Service Desk REST API

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • API and Integrations
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      As Service Desk customer, I want to fetch through the REST API only a subset of requests that I have opened.

      Currently, the /rest/servicedeskapi/request brings all requests.
      We need a way to filter that set by some fields, like created or updated, using JQL preferably.

      This request is basically to port whatever's implemented on the UI by JSDSERVER-3424 to the REST API too.

            [JSDSERVER-6880] Allow more search options on Jira Service Desk REST API

            Charlie Marriott made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Kunal Kanojia made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 547757 ]
            Rodrigo Martinez made changes -
            Description Original: As Service Desk customer, I want to fetch through the REST API only a subset of requests that I have opened.

            Currently, the /rest/servicedeskapi/request brings _all_ requests.
            We need a way to filter that set by some fields, like {{created}} or {{updated}}, using JQL preferably.
            		New: As Service Desk customer, I want to fetch through the REST API only a subset of requests that I have opened.

            Currently, the /rest/servicedeskapi/request brings _all_ requests.
            We need a way to filter that set by some fields, like {{created}} or {{updated}}, using JQL preferably.

            This request is basically to port whatever's implemented on the UI by [JSDSERVER-3424|https://jira.atlassian.com/browse/JSDSERVER-3424] to the REST API too.
            Rodrigo Martinez made changes -
            Link New: This issue incorporates JSDSERVER-3424 [ JSDSERVER-3424 ]
            Rodrigo Martinez created issue -

              Unassigned Unassigned
              rmartinez3@atlassian.com Rodrigo Martinez
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              2 Vote for this issue
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              3 Start watching this issue

                Created:
                Updated:
                Resolved: