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  1. Jira Service Management Data Center
  2. JSDSERVER-6878

Not enough space after the comment field in JSD causes some fields (like Canned Reponses) to not work properly

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 4.9.0
    • Issue View

      Issue Summary

      Steps to Reproduce

      1. Add multiple Canned responses to a project
      2. In issue view, try to use the Canned Responses to create a comment

      Expected Results

      User should be able to see all the information in the Canned Responses drop-down selection.

      Actual Results

      The dropdown runs out of space, like the screenshot below:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Original ticket

      This was originally community question at https://community.atlassian.com/t5/Jira-Service-Desk-questions/I-want-more-white-space-under-Comment-screen-by-a-service-desk/qaq-p/1348668

            [JSDSERVER-6878] Not enough space after the comment field in JSD causes some fields (like Canned Reponses) to not work properly

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              Unassigned Unassigned
              esantos2 Elton Santos
              Affected customers:
              2 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: