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  1. Jira Service Management Data Center
  2. JSDSERVER-6769

dates column and summary in the projects queue have line breaks when the date in look and feel is set with backslash spacing sign

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 4.8.0
    • 4.6.1
    • Queues

      Issue Summary

      dates column and summary in the projects queue have line breaks when the date in look and feel is set with backslash spacing sign

      Steps to Reproduce

      1. in Jira Administration Look and Feel set the Day.Month.Year format with the / sign as a spacing sign. (ex. yyyy/MM/dd)
      2. in a project already populated with some issues switch to the Queue tab
      3. observe that the Summary and all columns which contains dates fields have line breaks, differently from the previous versions and the expected behaviour

      Expected Results

      There should be no break line in the Summary and in the dates fields as in the previous versions.

      Actual Results

      There are break lines in the Summary column and in all the dates fields and the aspect of the queue is now pretty awful.

      Workaround

      As tested by the customer and reproduced by me, if in Administration > Look and Feel the Day.Month.Year format is set using a . instead of a / as a spacing sign (ex. yyyy.MM.dd) then the queue looks like in the previous versions and there are no line breaks anymore.

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          Form Name

            [JSDSERVER-6769] dates column and summary in the projects queue have line breaks when the date in look and feel is set with backslash spacing sign

            Ivan Nikitin added a comment -

            In the upcoming version of 4.8 we've fixed that behavior. So that the lines will be broken by whole words but not by single characters.

            Ivan Nikitin added a comment - In the upcoming version of 4.8 we've fixed that behavior. So that the lines will be broken by whole words but not by single characters.

            Pawel Przytarski added a comment -

            tmarchionni@atlassian.com have you checked if it is reproducible in Jira 7.13? Thanks!

            Pawel Przytarski added a comment - tmarchionni@atlassian.com have you checked if it is reproducible in Jira 7.13? Thanks!

            Niclas Hedlund added a comment -

            The bug also affects the - sign (YYYY-MM-DD)

            Since Jira service desk does not line break after a dot (.) the YYYY.MM.DD format can be used as a workaround until the bug has been fixed

            Niclas Hedlund added a comment - The bug also affects the - sign (YYYY-MM-DD) Since Jira service desk does not line break after a dot (.) the YYYY.MM.DD format can be used as a workaround until the bug has been fixed

              inikitin Ivan Nikitin
              tmarchionni@atlassian.com Tiziana Marchionni
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: