Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-671

Service Desk - Unable to sort in a Queue

    XMLWordPrintable

Details

    • Bug
    • Resolution: Timed out
    • Low
    • None
    • 1.2.6.1
    • Queues

    Description

      Within a Service Desk Queue sorting by a field name does not appear to work correctly. Ancedotal evidence is that is overwritted by the default Key Sort. An example of the code for Show Issues is ORDER BY "Client Name (realtime)" desc.

      On saving this the new sort order does not work. However the sort order is applied in the edit field .

      Service Desk version: 1.2.6.1
      JIRA: v6.2.7#6265-sha1:91604a8

      Attachments

        Activity

          People

            Unassigned Unassigned
            3490cdf66d56 Lyn Farnan
            Votes:
            2 Vote for this issue
            Watchers:
            5 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved:

              Backbone Issue Sync