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  1. Jira Service Management Data Center
  2. JSDSERVER-670

Loading Queues page takes a long time

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      When a user navigates to Service Desk >> Queues, the page takes more than 10 seconds to load. This usually happens after JIRA has been restarted. The behaviour improves over time but still requires around 5 seconds to load the page.

      Cause

      • Each time when Service Desk is loaded, it runs pre-condition checks which check each request type and each field in the request type - JSD-502
      • Queries for the pre-condition check are not optimised.

            [JSDSERVER-670] Loading Queues page takes a long time

              Unassigned Unassigned
              cchan Chung Park Chan
              Affected customers:
              4 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: