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  1. Jira Service Management Data Center
  2. JSDSERVER-6647

Service Desk - clone issue from portal

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    • Suggestion
    • Resolution: Low Engagement
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    • Customer Portal
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      We would like our customers to be able to clone requests from the portal, having the ability to modify some of the fields as needed and then submitting the new request.  We want our customers to have this ability from the portal, currently the only way would be to have the SD agent clone the issue.

       

      Thanks

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            Unassigned Unassigned
            4e9e1668c5c8 Erik Disler
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