Hidden request types are shown when accessing servicedeskapi/servicedesk/{serviceDeskId}/requesttype as a customer

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • None
    • Affects Version/s: 4.3.2, 5.3.0
    • Component/s: API and Integrations
    • None
    • 5
    • Severity 3 - Minor
    • 1

      Issue Summary

      When accessing the servicedeskapi/servicedesk/serviceDeskId/requesttype endpoint as a customer, it is possible to see request types that are hidden from the customer portal

      Steps to Reproduce

      1. On Service Desk, create a hidden request type
      2. Access the servicedeskapi/servicedesk/serviceDeskId/requesttype endpoint as a customer

      Expected Results

      The hidden request types won't be displayed

      Actual Results

      Any hidden request types will be shown

      Workaround

      No workaround at the moment.

              Assignee:
              Unassigned
              Reporter:
              Rodrigo Rosa
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: