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Bug
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Resolution: Fixed
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Low
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None
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4.3.2, 5.3.0
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None
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5
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Severity 3 - Minor
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1
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Issue Summary
When accessing the servicedeskapi/servicedesk/serviceDeskId/requesttype endpoint as a customer, it is possible to see request types that are hidden from the customer portal
Steps to Reproduce
- On Service Desk, create a hidden request type
- Access the servicedeskapi/servicedesk/serviceDeskId/requesttype endpoint as a customer
Expected Results
The hidden request types won't be displayed
Actual Results
Any hidden request types will be shown
Workaround
No workaround at the moment.
[JSDSERVER-6635] Hidden request types are shown when accessing servicedeskapi/servicedesk/{serviceDeskId}/requesttype as a customer
Resolution | New: Fixed [ 1 ] | |
Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
Status | Original: Gathering Impact [ 12072 ] | New: In Progress [ 3 ] |
Support reference count | Original: 4 | New: 5 |
Affects Version/s | New: 5.3.0 [ 102400 ] |
Support reference count | Original: 3 | New: 4 |
UIS | Original: 0 | New: 1 |
UIS | Original: 1 | New: 0 |
UIS | Original: 2 | New: 1 |
UIS | Original: 0 | New: 2 |
UIS | Original: 3 | New: 0 |