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    Description

      NOTE: I moved this issue to the Service Desk project because a partner helped us discovering that the issue is related to Jira Service Desk 4.4.1 and not to Jira Software.

      Issue Summary

      Autowatch does not work

      Steps to Reproduce

      1. Install jira 8.3.0 or 8.3.1 or 8.4.1 or latest with Service Desk 4.3.0,4.3.1 or 4.4.1
      2. Set the Autowatch function to Enabled on the system or in a user profile level.
      3. Create an issue.

      Expected Results

      The reporter is added as a watcher.

      Actual Results

      The user is not added as a watcher.

      Workaround

      From the System Service Desk Addon disable the sd-auto-watch-predicate-impl module.

      Then Autowatch feature works again.

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              kkanojia Kunal Kanojia
              rchiquete Rene C. [Atlassian Cloud Support]
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              36 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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