Summary
If we set approval back to back (from status to another status an approval is required), the previous approver will be added even though it is already removed from the approver field.
Steps to Reproduce
- Set the same Approval as in your Workflow setup with 2 Approval Status back to back.
- Create a ticket that will use the workflow.
- Set only 1 Approver when creating the issue and proceed.
- Login as the approver and approve/reject to move it to the next approval status.
- After moved, edit the Approver to another user.
Expected Result
- The previous approval history will show the previous user while the current approval will be updated with the current user
Actual Result
- The current user somehow added to the Approver History of the previous approval status.
Workaround
not yet found