Archived components are still available on the Customer portal.

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • 4.12.1
    • Affects Version/s: 4.1.3, 4.4.0, 4.5.0, 4.5.3, 4.5.4, 4.6.1, 4.7.1, 4.8.0
    • Component/s: Customer Portal
    • 12
    • Severity 2 - Major
    • 70

      Issue Summary

      Archived components are still available on the Customer portal.

      Steps to Reproduce

      1. Go to a Service Desk project > Project Settings > Components.
      2. Archive any number of components:
      3. Go to the customer portal and try to create a new request that has the components field in it.

      Expected Results

      The components available are only those not archived.

      Actual Results

      All components are still selectable:

      In JSD, the archived component is not visible

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            Assignee:
            Kunal Kanojia
            Reporter:
            Rene C. [Atlassian Support] (Inactive)
            Votes:
            35 Vote for this issue
            Watchers:
            40 Start watching this issue

              Created:
              Updated:
              Resolved: