Details
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Bug
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Resolution: Fixed
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High
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4.8.0, 4.5.4, 4.4.0, 4.5.0, 4.1.3, 4.5.3, 4.6.1, 4.7.1
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12
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Severity 2 - Major
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70
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Description
Issue Summary
Archived components are still available on the Customer portal.
Steps to Reproduce
- Go to a Service Desk project > Project Settings > Components.
- Archive any number of components:
- Go to the customer portal and try to create a new request that has the components field in it.
Expected Results
The components available are only those not archived.
Actual Results
All components are still selectable: 
In JSD, the archived component is not visible
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
