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We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

All reports are team based results (which are important!!) but I need to know for each employee, what % of time they are meeting or breaching SLAs.

I think making a new field that was simple the value "Met" or "Breached" would allow the pie chart gadget to work natively.

But a more elegant solution baked into SD would be great!

relates to

JSDCLOUD-658 Allow a gadget or report for SLA by assignee