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Bug
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Resolution: Cannot Reproduce
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Low
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None
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3.8.2
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None
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1
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Severity 3 - Minor
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Summary
The ConnectionPoolHealthSqlInterceptor logs dangerous use of multiple connections warnings for JIRA Service Desk mail processor
Environment
- JIRA Service Desk
Steps to Reproduce
- Setup a Service Desk Mail Channel
- Send 10 emails at once to the email handler
- Wait for it to try to process the mail box to create tickets from email
Expected Results
There are no warnings about dangerous use of multiple connections.
Actual Results
It appears Service Desk mail processors is using multiple connections and WARN messages such as the following is thrown in the atlassian-jira.log file:
2019-07-18 08:45:14,494 Caesium-1-2 WARN mrd43 [c.a.jira.ofbiz.ConnectionPoolHealthSqlInterceptor] Dangerous use of multiple connections: taken => count=3; marks=[2-3]; pool=3/30 java.lang.AssertionError: Explicit stack trace requested at com.atlassian.jira.util.log.RateLimitingLogger.warnWithTrace(RateLimitingLogger.java:124) at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor$CountHolder.logWarn(ConnectionPoolHealthSqlInterceptor.java:236) at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor$CountHolder.taken(ConnectionPoolHealthSqlInterceptor.java:252) at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor.onConnectionTaken(ConnectionPoolHealthSqlInterceptor.java:89) at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.lambda$onConnectionTaken$0(ChainedSQLInterceptor.java:64) at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.forEach(ChainedSQLInterceptor.java:93) at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.onConnectionTaken(ChainedSQLInterceptor.java:63) at org.ofbiz.core.entity.jdbc.interceptors.connection.SafeDelegatingSqlConnectionInterceptor.onConnectionTaken(SafeDelegatingSqlConnectionInterceptor.java:30) at org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker.informInterceptor(ConnectionTracker.java:64) at org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker.trackConnection(ConnectionTracker.java:49) at org.ofbiz.core.entity.transaction.DBCPConnectionFactory.trackConnection(DBCPConnectionFactory.java:283) at org.ofbiz.core.entity.transaction.DBCPConnectionFactory.getConnection(DBCPConnectionFactory.java:80) at org.ofbiz.core.entity.ConnectionFactory.tryGenericConnectionSources(ConnectionFactory.java:69) at org.ofbiz.core.entity.transaction.JNDIFactory.getConnection(JNDIFactory.java:173) at org.ofbiz.core.entity.TransactionFactory.getConnection(TransactionFactory.java:114) at org.ofbiz.core.entity.ConnectionFactory.getConnection(ConnectionFactory.java:59) at org.ofbiz.core.entity.SequenceUtil$SequenceBank.fillBank(SequenceUtil.java:195) at org.ofbiz.core.entity.SequenceUtil$SequenceBank.getNextSeqId(SequenceUtil.java:147) at org.ofbiz.core.entity.SequenceUtil.getNextSeqId(SequenceUtil.java:97) at org.ofbiz.core.entity.GenericDelegator.getNextSeqId(GenericDelegator.java:2474) at org.ofbiz.core.entity.DelegatorInterface.getNextSeqId(DelegatorInterface.java:266) at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:291) at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:172) at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValuesInt(OfBizCustomFieldValuePersister.java:129) at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.updateValues(OfBizCustomFieldValuePersister.java:139) at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.updateValues(EagerLoadingOfBizCustomFieldPersister.java:48) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy462.updateValues(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) at com.sun.proxy.$Proxy3830.updateValues(Unknown Source) at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.updateValue(AbstractSingleFieldType.java:151) at com.atlassian.servicedesk.internal.sla.customfield.SLACFType.updateValue(SLACFType.java:235) at com.atlassian.servicedesk.internal.sla.customfield.SLACFType.updateValue(SLACFType.java:86) at com.atlassian.servicedesk.internal.sla.customfield.SLAFieldManagerImpl.setFieldValue(SLAFieldManagerImpl.java:217) at com.atlassian.servicedesk.internal.sla.data.SlaDataManagerImpl.writeSlaValueData(SlaDataManagerImpl.java:449) at com.atlassian.servicedesk.internal.sla.data.SlaDataManagerImpl.processSlaDataUpdate(SlaDataManagerImpl.java:247) at com.atlassian.servicedesk.internal.sla.data.SlaDataManagerImpl.processSlasFromIssueEvent(SlaDataManagerImpl.java:115) at com.atlassian.servicedesk.internal.sla.listener.SlaCycleUpdaterImpl.processServiceDeskProjectEvent(SlaCycleUpdaterImpl.java:246) at com.atlassian.servicedesk.internal.sla.listener.SlaCycleUpdaterImpl.lambda$processEvent$11(SlaCycleUpdaterImpl.java:225) at io.atlassian.fugue.Option$Some.fold(Option.java:444) at com.atlassian.servicedesk.internal.sla.listener.SlaCycleUpdaterImpl.processEvent(SlaCycleUpdaterImpl.java:223) at com.atlassian.servicedesk.internal.sla.listener.SlaCycleUpdaterImpl.runCycleUpdate(SlaCycleUpdaterImpl.java:209) at com.atlassian.servicedesk.internal.sla.listener.SlaCycleUpdaterImpl.lambda$null$0(SlaCycleUpdaterImpl.java:110) at com.atlassian.servicedesk.internal.util.SafeRunner.lambda$run$0(SafeRunner.java:40) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.lambda$withPluginLifecycleSafety$0(LifecycleLock.java:51) at com.atlassian.ozymandias.SafePluginPointAccess.call(SafePluginPointAccess.java:263) at com.atlassian.servicedesk.internal.util.SafeRunner.run(SafeRunner.java:44) at com.atlassian.servicedesk.internal.sla.listener.SlaCycleUpdaterImpl.lambda$onIssueEvent$1(SlaCycleUpdaterImpl.java:110) at com.atlassian.servicedesk.api.util.fp.FpKit.lambda$runnableToNoExceptionsCallable$1(FpKit.java:116) at com.atlassian.servicedesk.internal.utils.context.ServiceDeskOutsideCustomerPermissionContext.inOutsideCustomerContext(ServiceDeskOutsideCustomerPermissionContext.java:63) at com.atlassian.servicedesk.internal.utils.context.OffThreadEventListenerContextHelper.lambda$buildWithContext$1(OffThreadEventListenerContextHelper.java:48) at com.atlassian.servicedesk.api.util.fp.FpKit.lambda$runnableToNoExceptionsCallable$1(FpKit.java:116) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runInContext(ReentrantThreadLocalBasedCodeContext.java:60) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runInCustomerContext(CustomerContextServiceImpl.java:37) at com.atlassian.servicedesk.internal.utils.context.OffThreadEventListenerContextHelper.lambda$buildWithContext$2(OffThreadEventListenerContextHelper.java:52) at com.atlassian.ozymandias.SafePluginPointAccess.runnable(SafePluginPointAccess.java:201) at com.atlassian.servicedesk.plugins.base.internal.events.ServiceDeskOnCompletionExpectationManagerImpl.safeRun(ServiceDeskOnCompletionExpectationManagerImpl.java:474) at com.atlassian.servicedesk.plugins.base.internal.events.ServiceDeskOnCompletionExpectationManagerImpl.runAndMarkEventExpectationMetOffThreadWithIssueStriping(ServiceDeskOnCompletionExpectationManagerImpl.java:220) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) at com.sun.proxy.$Proxy4104.runAndMarkEventExpectationMetOffThreadWithIssueStriping(Unknown Source) at com.atlassian.servicedesk.internal.sla.listener.SlaCycleUpdaterImpl.onIssueEvent(SlaCycleUpdaterImpl.java:105) at com.atlassian.servicedesk.bootstrap.listener.EventListenerLauncher.handleIssueEvent(EventListenerLauncher.java:345) at com.atlassian.servicedesk.bootstrap.listener.EventListenerLauncher.lambda$onCommitEvent$0(EventListenerLauncher.java:157) at io.atlassian.fugue.Option$Some.forEach(Option.java:468) at com.atlassian.servicedesk.bootstrap.listener.EventListenerLauncher.onCommitEvent(EventListenerLauncher.java:155) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:38) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:204) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115) at com.atlassian.jira.event.issue.txnaware.TxnAwareEventFactoryImpl.publishEvent(TxnAwareEventFactoryImpl.java:200) at java.lang.Iterable.forEach(Iterable.java:75) at com.atlassian.jira.event.issue.txnaware.TxnAwareEventFactoryImpl.lambda$publishOnCommitIssueEventBundle$4(TxnAwareEventFactoryImpl.java:92) at com.atlassian.jira.event.issue.txnaware.TxnAwareEventFactoryImpl.lambda$runThisOnCommit$8(TxnAwareEventFactoryImpl.java:186) at com.atlassian.ozymandias.SafePluginPointAccess.runnable(SafePluginPointAccess.java:201) at com.atlassian.jira.event.issue.txnaware.TxnAwareEventFactoryImpl.runThisOnCommit(TxnAwareEventFactoryImpl.java:186) at com.atlassian.jira.event.issue.txnaware.TxnAwareEventFactoryImpl.publishOnCommitIssueEventBundle(TxnAwareEventFactoryImpl.java:76) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchIssueEventBundleOnCommitIfNotificationsAreEnabled(DefaultIssueEventManager.java:186) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchIssueEventBundleOnCommit(DefaultIssueEventManager.java:143) at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:69) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494) at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy445.create(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) at com.sun.proxy.$Proxy3611.create(Unknown Source) at com.atlassian.servicedesk.internal.feature.customer.request.CustomerRequestManagerImpl.createCustomerRequest(CustomerRequestManagerImpl.java:292) at com.atlassian.servicedesk.internal.feature.customer.request.CustomerRequestManagerImpl.lambda$createRequest$6(CustomerRequestManagerImpl.java:143) at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886) at io.atlassian.fugue.Either.flatMap(Either.java:231) at com.atlassian.pocketknife.step.EitherStep1.then(EitherStep1.java:18) at com.atlassian.servicedesk.internal.feature.customer.request.CustomerRequestManagerImpl.createRequest(CustomerRequestManagerImpl.java:143) at com.atlassian.servicedesk.internal.feature.customer.request.InternalCustomerRequestServiceImpl.lambda$createRequest$35(InternalCustomerRequestServiceImpl.java:491) at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886) at io.atlassian.fugue.Either.flatMap(Either.java:231) at com.atlassian.servicedesk.internal.feature.customer.request.InternalCustomerRequestServiceImpl.createRequest(InternalCustomerRequestServiceImpl.java:491) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailManagerImpl.lambda$createIssueInJiraContext$21(IncomingEmailManagerImpl.java:548) at com.atlassian.pocketknife.step.EitherStep3.lambda$null$0(EitherStep3.java:26) at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886) at io.atlassian.fugue.Either.flatMap(Either.java:231) at com.atlassian.pocketknife.step.EitherStep3.lambda$null$1(EitherStep3.java:26) at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886) at io.atlassian.fugue.Either.flatMap(Either.java:231) at com.atlassian.pocketknife.step.EitherStep3.lambda$then$2(EitherStep3.java:25) at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886) at io.atlassian.fugue.Either.flatMap(Either.java:231) at com.atlassian.pocketknife.step.EitherStep3.then(EitherStep3.java:24) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailManagerImpl.createIssueInJiraContext(IncomingEmailManagerImpl.java:547) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailManagerImpl.createIssueFromEmail(IncomingEmailManagerImpl.java:219) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.createNewIssueWithRequestType(IncomingEmailServiceImpl.java:281) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.lambda$createNewIssueWithMailChannel$25(IncomingEmailServiceImpl.java:263) at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886) at io.atlassian.fugue.Either.flatMap(Either.java:231) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.createNewIssueWithMailChannel(IncomingEmailServiceImpl.java:263) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.lambda$null$17(IncomingEmailServiceImpl.java:201) at io.atlassian.fugue.Option$None.fold(Option.java:393) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.lambda$createNewOrCommentOnIssueWithMailChannelAsEmailSender$19(IncomingEmailServiceImpl.java:200) at io.atlassian.fugue.Option$None.fold(Option.java:393) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.createNewOrCommentOnIssueWithMailChannelAsEmailSender(IncomingEmailServiceImpl.java:225) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.lambda$null$14(IncomingEmailServiceImpl.java:187) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runInContext(ReentrantThreadLocalBasedCodeContext.java:55) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runInCustomerContext(CustomerContextServiceImpl.java:37) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.inCustomerContext(IncomingEmailServiceImpl.java:511) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.lambda$inEmailContext$44(IncomingEmailServiceImpl.java:504) at com.atlassian.pocketknife.internal.util.runner.AuthenticationContextUtilImpl.runAs(AuthenticationContextUtilImpl.java:56) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.inEmailContext(IncomingEmailServiceImpl.java:506) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.lambda$doCreateNewOrCommentOnIssueWithMailChannel$15(IncomingEmailServiceImpl.java:187) at io.atlassian.fugue.Either$Right.fold(Either.java:620) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.doCreateNewOrCommentOnIssueWithMailChannel(IncomingEmailServiceImpl.java:185) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.lambda$createNewOrCommentOnIssueWithMailChannel$6(IncomingEmailServiceImpl.java:155) at com.atlassian.pocketknife.step.EitherStep2.lambda$null$0(EitherStep2.java:20) at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886) at io.atlassian.fugue.Either.flatMap(Either.java:231) at com.atlassian.pocketknife.step.EitherStep2.lambda$then$1(EitherStep2.java:20) at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886) at io.atlassian.fugue.Either.flatMap(Either.java:231) at com.atlassian.pocketknife.step.EitherStep2.then(EitherStep2.java:20) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.createNewOrCommentOnIssueWithMailChannel(IncomingEmailServiceImpl.java:155) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.lambda$processEmailWithMailChannel$1(IncomingEmailServiceImpl.java:143) at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886) at io.atlassian.fugue.Either.flatMap(Either.java:231) at com.atlassian.pocketknife.step.EitherStep1.then(EitherStep1.java:18) at com.atlassian.servicedesk.internal.feature.emailchannel.IncomingEmailServiceImpl.processEmailWithMailChannel(IncomingEmailServiceImpl.java:143) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.handler.SDMailHandler.processMessage(SDMailHandler.java:76) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.handler.SDMailHandler.handleNewMessage(SDMailHandler.java:50) at com.atlassian.jira.internal.mail.processor.feature.processor.MailHandlerWorker.handle(MailHandlerWorker.java:64) at com.atlassian.jira.internal.mail.processor.feature.processor.MailProcessorWorker.processMailItem(MailProcessorWorker.java:108) at com.atlassian.jira.internal.mail.processor.feature.processor.MailProcessorWorker.lambda$process$0(MailProcessorWorker.java:85) at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.lambda$execute$0(DatabaseAccessorImpl.java:69) at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.executeInternal(DefaultTransactionalExecutor.java:86) at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.lambda$execute$0(DefaultTransactionalExecutor.java:42) at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.lambda$borrowConnectionAndExecute$0(JiraHostConnectionAccessor.java:95) at com.atlassian.jira.database.DatabaseAccessorImpl.executeQuery(DatabaseAccessorImpl.java:68) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy559.executeQuery(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy559.executeQuery(Unknown Source) at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.borrowConnectionAndExecute(JiraHostConnectionAccessor.java:84) at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.execute(JiraHostConnectionAccessor.java:48) at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.execute(DefaultTransactionalExecutor.java:39) at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.execute(DatabaseAccessorImpl.java:67) at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.runInNewTransaction(DatabaseAccessorImpl.java:38) at com.atlassian.jira.internal.mail.processor.feature.processor.MailProcessorWorker.process(MailProcessorWorker.java:82) at com.atlassian.jira.internal.mail.processor.feature.processor.MailProcessorWorker.processAllValidMailChannels(MailProcessorWorker.java:124) at com.atlassian.jira.internal.mail.processor.feature.processor.MailProcessorService.run(MailProcessorService.java:25) at com.atlassian.jira.internal.mail.processor.services.MailProcessorExecutor.run(MailProcessorExecutor.java:29) at com.atlassian.jira.internal.mail.processor.services.AbstractMailExecutor.execute(AbstractMailExecutor.java:45) at com.atlassian.jira.internal.mail.processor.services.MailJobRunner.runJob(MailJobRunner.java:35) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745)
Workaround
No known workaround as yet
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