Issue Summary

Incorrect French translation in the CSAT feedback page

Steps to Reproduce

1. In the Project settings, enable the Customer Satisfaction survey.
2. Set the system language to French.
3. Create a service desk request.
4. Resolve the request.
5. The customer receives a CSAT survey email, rate the service selecting any of the stars and the customer will be redirected to a page confirming the rate as well as asking for additional comment.

Expected Results

The feedback page is shown, indicating "Si vous avez un moment, dites-nous comment les choses se sont *passées *pour que nous puissions garder le cap."

Actual Results

"Si vous avez un moment, dites-nous comment les choses se sont passés pour que nous puissions garder le cap."

Workaround

The translation can be modified directly from the Service Desk files following the guide https://confluence.atlassian.com/jirakb/jira-service-desk-internationalization-675188939.html

The translation key for this specific issue is located in your Jira Home/plugins/installed-plugins/jira-servicedesk-application-x.x.x.jar, inside that file, in the directory i18n, you find the file sd-i18n_fr_FR.properties, and in that file, the translation can be found in the key "cv.feedback.confirm.page.comment.label.happy".