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  1. Jira Service Management Data Center
  2. JSDSERVER-6535

Possible to hide 'Approvals' section from Customer portal

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • 5
    • 5
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      We are using JIRA service portal as well as the customer portal.
      Normally, approvers are using customer portal to approve the request.
      Recently, one of the approver complaint about the approver section which display like "1 approval needed" and under that system showing the previous approver's name as well as the current assignee name.

      So, I guest this information is misleading for approvers from my office as I'ld like to check whether we can hide this section in order for approvers not to confuse when approving the request.

      thanks.

            [JSDSERVER-6535] Possible to hide 'Approvals' section from Customer portal

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