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  1. Jira Service Management Data Center
  2. JSDSERVER-651

My requests does not work when opened in a new tab

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      In Service Desk Customer Portal, clicking on My requests works and redirects to the following link:

      • http(s)://<jira-url>/servicedesk/customer/portal/8/user/requests?status=current

      However, the status bar actually shows the following link when hovering the mouse over "My requests":

      • http(s)://<jira-url>/servicedesk/customer/portal/8/my/requests?status=current
        notice the difference between user and my

      Opening this link in a new tab will redirect to a dead link.

          Form Name

            [JSDSERVER-651] My requests does not work when opened in a new tab

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304887 ] New: JAC Bug Workflow v3 [ 3125516 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058804 ] New: JSD Bug Workflow v5 - TEMP [ 2304887 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056164 ] New: JSD Bug Workflow v5 [ 2058804 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955627 ] New: JSD Bug Workflow v5 - TEMP [ 2056164 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615090 ] New: JSD Bug Workflow v5 [ 1955627 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: tdo New: affects-server tdo
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602426 ] New: JSD Bug Workflow v4 [ 1615090 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398504 ] New: JSD Bug Workflow v2 [ 1602426 ]
            Marty (Inactive) made changes -
            Component/s New: Customer Portal [ 26191 ]
            Component/s Original: Customer Portal - My requests [ 38695 ]
            Marty (Inactive) made changes -
            Component/s New: Customer Portal - My requests [ 38695 ]

              Unassigned Unassigned
              vdung Andy Nguyen (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: