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  1. Jira Service Management Data Center
  2. JSDSERVER-6517

URL Path Traversal in Jira Service Desk Server and Jira Service Desk Data Center Allows Information Disclosure - CVE-2019-14994

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 4.1.3, 3.9.16, 4.4.1, 4.2.5, 4.3.4, 3.16.8
    • 1.0, (157)
      1.0.3, 1.0.4, 1.1, 1.1.1, 1.1.2, 1.1.3, 1.1.4, 1.1.5, 1.1.6, 1.2, 1.2.0.1, 1.2.0.2, 1.2.1, 1.2.4, 1.2.4.1, 1.2.5, 1.2.6, 1.2.6.1, 1.2.7, 2.0, 2.0.1, 2.0.2, 2.0.4, 2.0.3, 2.1, 2.1.1, 2.1.2, 2.2, 2.2.1, 2.3, 2.3.2, 2.3.3, 2.3.4, 2.3.5, 2.3.6, 2.4.1, 2.4.2, 2.4.3, 2.5.0, 2.5.2, 2.5.3, 2.5.4, 2.5.6, 3.0.0, 3.1.0, 2.5.8, 3.0.2, 2.5.9, 3.0.4, 3.0.5, 3.0.9, 3.0.10, 3.1.1, 3.1.2, 3.1.4, 3.1.5, 3.1.6, 3.1.7, 3.1.8, 3.1.9, 3.2.0, 3.2.1, 3.2.2, 3.2.3, 3.2.4, 3.2.5, 3.2.6, 3.2.7, 3.2.8, 3.2.9, 3.2.11, 3.2.10, 3.2.12, 3.2.13, 3.2.14, 3.2.15, 3.3.0, 3.3.1, 3.3.2, 3.4.0, 3.4.1, 3.4.2, 3.5.0, 3.5.1, 3.5.2, 3.5.3, 3.6.0, 3.6.1, 3.6.2, 3.6.4, 3.7.0, 3.7.1, 3.7.2, 3.8.1, 3.8.2, 3.8.3, 3.8.4, 3.8.5, 3.9.0, 3.9.1, 3.9.2, 3.9.3, 3.9.4, 3.9.6, 3.9.7, 3.9.8, 3.9.9, 3.9.10, 3.9.11, 3.10.0, 3.10.1, 3.10.2, 3.10.4, 3.11.0, 3.11.1, 3.11.2, 3.11.4, 3.12.0, 3.12.2, 3.13.0, 3.13.1, 3.13.2, 3.14.0, 3.14.1, 3.14.2, 3.15.0, 3.15.1, 3.15.2, 3.15.3, 3.16.0, 3.16.1, 4.0.0, 3.9.12, 3.16.2, 4.0.2, 4.1.0, 4.0.3, 3.9.13, 3.16.3, 4.1.1, 4.2.0, 3.16.4, 4.1.2, 3.9.14, 4.3.0, 4.2.1, 4.4.0, 4.2.2, 3.16.5, 4.2.3, 4.3.1, 3.16.6, 4.1.3, 3.9.15, 4.2.4, 4.3.2, 4.3.3
    • Customer Portal

      A URL path traversal vulnerability in Jira Service Desk Server and Jira Service Desk Data Center allows a remote attacker with portal access to view all issues from all projects in the affected instance. This could include Jira Service Desk projects, Jira Core projects, and Jira Software projects. Note that when the Anyone can email the service desk or raise a request in the portal setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.

      Affected Versions

      • All versions prior to 3.9.16
      • Versions from 3.10.0 prior to 3.16.8
      • Versions from 4.0.0 prior to 4.1.3
      • Versions from 4.2.0 prior to 4.2.5
      • Versions from 4.3.0 prior to 4.3.4
      • Version 4.4.0

      Workaround

      • Block requests to Jira containing .. at the reverse proxy or load balancer level
      • Alternatively, configure Jira to redirect requests containing .. to a safe URL via urlrewrite.xml
        • Please see Jira KB for workaround details
      • Restart Jira

      Refer to the Jira KB for more information on these workarounds.

      Fix

      Note: Upgrading Jira Service Desk also requires upgrading Jira Core. Check the compatibility matrix to find the equivalent version for your Jira Service Desk version.

      For additional details, see the full advisory.

          Form Name

            [JSDSERVER-6517] URL Path Traversal in Jira Service Desk Server and Jira Service Desk Data Center Allows Information Disclosure - CVE-2019-14994

            Alex [Atlassian,PSE] added a comment -

            I have removed the workaround in this bug's detail as it is out of date. Please see Jira KB for workaround detail

            Alex [Atlassian,PSE] added a comment - I have removed the workaround in this bug's detail as it is out of date. Please see Jira KB for workaround detail

            Brian Adeloye (Inactive) added a comment - - edited

            This is an independent assessment and you should evaluate its applicability to your own IT environment.

            CVSS v3 score: 7.5 => High severity

            Exploitability Metrics

            Attack Vector Network
            Attack Complexity Low
            Privileges Required None
            User Interaction None

            Scope Metric

            Scope Unchanged

            Impact Metrics

            Confidentiality High
            Integrity None
            Availability None

            https://asecurityteam.bitbucket.io/cvss_v3/#CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

            Brian Adeloye (Inactive) added a comment - - edited This is an independent assessment and you should evaluate its applicability to your own IT environment. CVSS v3 score: 7.5 => High severity Exploitability Metrics Attack Vector Network Attack Complexity Low Privileges Required None User Interaction None Scope Metric Scope Unchanged Impact Metrics Confidentiality High Integrity None Availability None https://asecurityteam.bitbucket.io/cvss_v3/#CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

              Unassigned Unassigned
              badeloye@atlassian.com Brian Adeloye (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: