Issue Summary

When an issue has been approved multiple times in the past, the issue displays a "Past Approvals" section when viewed as an Agent in Jira.

Prior to Service Desk 4 (or 4.1, unsure on introduced version), this "Past Approvals" section was also shown on the customer portal.

After upgrading to Service Desk 4, the "Past Approvals" section is not shown.

Steps to Reproduce

1. In Service Desk 3.x, create an issue that can be approved multiple times
2. Verify the "Past Approvals" section shows up in the portal
3. Upgrade to Service Desk 4.x

Expected Results

The "Past Approvals" section is displayed in the customer portal.

Actual Results

The "Past Approvals" section is not displayed in the customer portal.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available.