Login Prompt when creating a Knowledge Base article

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Knowledge Base
    • None

      Definition

      When a licensed JIRA user tried to create an article from the Knowledge Base section of a SD project, it doesn't allow him to create the Space linked to a Service Desk project which allows anonymous access but restricted to page creation. Instead, it pre-selects another Space that has anonymous access and page creation allowed.

      Suggestion

      If the page creation is restricted to publicly available space, it makes sense to have a login prompt rather than preselecting another Space which allows page creation for anonymous user. Otherwise, the user is not aware of what he needs to do.

              Assignee:
              Unassigned
              Reporter:
              Anna Cardino (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: