Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-6391

JIRA log is flooded with SdOffThreadEventJobRunner MonitoringIndexWriter INFO messages

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 4.3.0
    • 4.1.0
    • Automation

      Summary

      JSD 4.1 logs are flooded with SdOffThreadEventJobRunner INFO messages

      As a result, built in JIRA log analyzer falsely detects that JIRA is affected by this issue:
      https://jira.atlassian.com/browse/JSDSERVER-5736
      In one customer's environment the message count is over 18K+

      How to Replicate

      1. Deploy brand new JSD 4.1 and create a test JSD project with sample data
      2. In that project add a couple more automation rules (might be optional)
      3. Perform a few activities on JIRA tickets (like add a comment, change the assignee etc) while monitoring (tail -f) atlassian-jira.log - see how SdOffThreadEventJobRunner logs the following messages:

      2019-05-20 11:19:42,657 SdOffThreadEventJobRunner:thread-2 INFO sergeos 679x128x1 stz5eq 0:0:0:0:0:0:0:1 /rest/api/2/issue/10037/comment [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=5, totalCount=5, periodSec=0, flushIntervalMillis=41, indexDirectory=null, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@6bc25ef1, indexDirectoryId=RAMDirectory@95c9a34 lockFactory=org.apache.lucene.store.SingleInstanceLockFactory@db81932

      Workaround

      Add "com.atlassian.jira.index.MonitoringIndexWriter" custom package to logging and profiling in JIRA and set the debug log level to ERROR.
      That is until JIRA is restarted. To get the setting permanent, it'll need to be added to log4.properties file as per this article:
      https://confluence.atlassian.com/adminjiraserver073/logging-and-profiling-861253813.html

          Form Name

            [JSDSERVER-6391] JIRA log is flooded with SdOffThreadEventJobRunner MonitoringIndexWriter INFO messages

            Esteban Casuscelli made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 508822 ]
            Sven Laanela (Inactive) made changes -
            Fix Version/s Original: 4.1.4 [ 89591 ]
            moofoo (Inactive) made changes -
            Fix Version/s New: 4.1.4 [ 89591 ]
            Fix Version/s Original: 4.1.3 [ 88098 ]
            Lachlan G (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS New: 1
            moofoo (Inactive) made changes -
            Fix Version/s New: 4.1.3 [ 88098 ]
            Fix Version/s Original: 4.1.2 [ 86398 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Elton Santos made changes -
            Fix Version/s New: 4.1.2 [ 86398 ]
            Fix Version/s New: 4.3.0 [ 86595 ]
            Elton Santos made changes -
            Assignee New: Elton Santos [ esantos2 ]

              esantos2 Elton Santos
              soslopov Sergey
              Affected customers:
              1 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: