Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-6323

Identify unread processes and mark them as unread (Bold font or with a *) Kanbanboard, Service Desk Queue, Issues Filter, Dashboard.

    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Issue View
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      It would be great if the unread operations in the dashboard, filter or in the service desk are marked

      (Bold font or with a *) After all, there is the field "Updated" but only the date, here even the time would be helpful. Since comments on a ticket come several times a day.

      The following improvements would be ideal:

      • Identify unread processes and mark them as unread (Bold font or with a *)
      • Also in Kanbanboard, Service Desk Queue, Issues Filter, Dashboard.

            [JSDSERVER-6323] Identify unread processes and mark them as unread (Bold font or with a *) Kanbanboard, Service Desk Queue, Issues Filter, Dashboard.

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3139461 ] New: JAC Suggestion Workflow 3 [ 3650863 ]
            Earl McCutcheon made changes -
            Link New: This issue is related to JRASERVER-22614 [ JRASERVER-22614 ]
            Earl McCutcheon made changes -
            Link New: This issue is related to JRASERVER-14386 [ JRASERVER-14386 ]
            Earl McCutcheon made changes -
            Link New: This issue is related to JSWSERVER-20003 [ JSWSERVER-20003 ]
            KS created issue -

              Unassigned Unassigned
              2d26ec567c02 KS
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: