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  1. Jira Service Management Data Center
  2. JSDSERVER-6195

Allow executing the Database cleaner more often or on demand (Global Mail Settings)

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • Email - Incoming
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Having one (or many) Service Desks processing mails can cause the database to clog really fast. There is currently the option to execute the database cleaner every certain time, with the minimum being 14 days. It would be good to have the option for it to be executed more often than that or to execute it manually.

            [JSDSERVER-6195] Allow executing the Database cleaner more often or on demand (Global Mail Settings)

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Charlie Marriott added a comment -
            Atlassian Update – 8 Feb 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 8 Feb 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Server & Data Center
            Sergey made changes -
            Link New: This issue relates to JSDSERVER-4340 [ JSDSERVER-4340 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3081891 ] New: JAC Suggestion Workflow 3 [ 3647567 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Rene C. [Atlassian Support] made changes -
            Description Original: Having one (or many) Service Desks processing mails can cause the database to clog really fast. There is currently the option to execute the database cleaner every certain time, with the minimum being 14 days. It would be good to have the option for it to be executed more often than that, allowing Administrators to set it to a week, or even less than that. New: Having one (or many) Service Desks processing mails can cause the database to clog really fast. There is currently the option to execute the database cleaner every certain time, with the minimum being 14 days. It would be good to have the option for it to be executed more often than that or to execute it manually.
            Rene C. [Atlassian Support] made changes -
            Summary Original: Allow executing the Database cleaner more often (Global Mail Settings) New: Allow executing the Database cleaner more often or on demand (Global Mail Settings)
            Rene C. [Atlassian Support] created issue -

              Unassigned Unassigned
              rchiquete Rene C. [Atlassian Support]
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: