Categorizing JIRA Service Desk Organization

Problem Definition:

At the moment, it is not possible to categorize organization in JIRA Service Desk or making it act like a Nested Group. If the portal is covering multiple companies, it is not possible to group them together like:

• Company A, B is Premier Customers.
• Company C, D is Priority Customers.
• Company D, E is Standard Customers.

In case that we are using Organization to call them in a JQL like in SLA, if there is a new customer for example for Premier Customer, it would need to change every JQL mentioned the "Organization" syntax. Where if we have an ability to categorize it, we can just call the "Premier Customer" to the JQL and add any new customer to that Category without changing every JQL calling it.

Suggested Solution:

To have the ability to categorized the organization in JIRA Service Desk