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  1. Jira Service Management Data Center
  2. JSDSERVER-609

Don't show a link to the customer portal when there are no Request types configured

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    • Suggestion
    • Resolution: Answered
    • 2.0
    • Customer Portal
    • None
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      For some projects we only use the SLA metrics and don't use the JSD portal for creating tickets, and so have no Request types cofigured. But there is still a link to the empty portal.
      Now we solved this by naming the unused with a "."
      The list where we only use SLA is slowly getting longer and a solution for this would be nice (option: show link on portal yes/no)

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        Issue Links

          relates to

          Suggestion - JSDCLOUD-609 Don't show a link to the customer portal when there are no Request types configured

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              Unassigned Unassigned
              43988768d8e6 HelmichD
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