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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 3.15.1
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Component/s: Customer Notification, Request Type Configuration
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1
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Severity 3 - Minor
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0
Summary
In the Customer notifications the ${request.details} does not respect the request type configuration and it shows all the details fields of an issue.
Also the hidden fields.
Scenario 1
If an approver is also a customer the hidden (private) fields are displayed in the approval notification.
Scenario 2
If you add ${request.details} to any of the customer notifications the full issue details will be added.
Steps to Reproduce
- Configure a hidden fields on a request type.
- add the ${request.details} to any of the customer notifications.
Expected Results
${request.details} should hide the fields that are hidden in the request type.
Actual Results
${request.details} shows all the fields of the issue including the hidden fields
Workaround
Remove the ${request.details} from all the customer notifications.
- is cloned by
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JSMDC-3828 Loading...
- mentioned in
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