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  1. Jira Service Management Data Center
  2. JSDSERVER-6045

Provide a public java API to update the organization fields

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      Summary

      Provide a public Java API for updating the organization

      Background

      Renaming the organization's name is a lot of work. I would have to:

      • remember the users in the organization
      • remember the ServiceDesks attached
      • delete the old organization
      • create a new one
      • re-add the users
      • re-add the ServiceDesks
        This is a way I would really not want to go.

      Related tickets:

          Form Name

            [JSDSERVER-6045] Provide a public java API to update the organization fields

            Marc Dacanay made changes -
            Labels Original: cc-integration cc-integrations devhelp ecosystem rest_api New: cc-integration cc-integrations devhelp ecosystem rest_api ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976827 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1

            Flavien CIOTOLA added a comment -

            Problem occurs when the organizationID is used in other context (insight per example). And if we create a new one, we need also to reaffect all tickets. Thanks to add this feature in organizationService. Feature is available by the UI :

            Flavien CIOTOLA added a comment - Problem occurs when the organizationID is used in other context (insight per example). And if we create a new one, we need also to reaffect all tickets. Thanks to add this feature in organizationService. Feature is available by the UI :
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012130 ] New: JAC Suggestion Workflow 3 [ 3647498 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2858581 ] New: JAC Suggestion Workflow [ 3012130 ]
            Anne Calantog made changes -
            Reporter Original: Anne Calantog [ acalantog ] New: aponert [ andre.ponert ]
            Anne Calantog made changes -
            Description Original: h3. Summary

            Provide a public [Java API|https://docs.atlassian.com/jira-servicedesk/3.9.1/] for updating the organization

            Related tickets:
            - [[JSDSERVER-4605] - Create REST API to update Organization field|https://jira.atlassian.com/browse/JSDSERVER-4605]             		New: h3. Summary

            Provide a public [Java API|https://docs.atlassian.com/jira-servicedesk/3.9.1/] for updating the organization

            h3. Background

            Renaming the organization's name is a lot of work. I would have to:

            * remember the users in the organization
            * remember the ServiceDesks attached
            * delete the old organization
            * create a new one
            * re-add the users
            * re-add the ServiceDesks
            This is a way I would really not want to go.

            Related tickets:
            - [[JSDSERVER-4605] - Create REST API to update Organization field|https://jira.atlassian.com/browse/JSDSERVER-4605]
            Anne Calantog made changes -
            Remote Link New: This issue links to "DEVHELP-1755 (Ecosystem Jira)" [ 390184 ]

              Unassigned Unassigned
              andre.ponert aponert
              Votes:
              18 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated: