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  1. Jira Service Management Data Center
  2. JSDSERVER-6042

As a Service Desk Admin I would like to restrict the ability to remove Requests Participants from a Service Desk Request

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      As a Service Desk Admin I would like to restrict the ability to remove Requests Participants from a Service Desk Request, because currently any user who has access to a Service Desk request (reporter, participant, or organization member) can remove any participant.

      Suggested Solution

      Implement a way to restrict Customer's abilities to remove Request Participants, maybe by adding an extra setting in the page Project Settings > Customer Permissions called Can customers remove participants from requests?

      Workaround

      None

            [JSDSERVER-6042] As a Service Desk Admin I would like to restrict the ability to remove Requests Participants from a Service Desk Request

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              Unassigned Unassigned
              jrey Julien Rey
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