As a Service Desk Admin I would like to restrict the ability to remove Requests Participants from a Service Desk Request

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Customer Portal
    • None
    • 1

      Problem Definition

      As a Service Desk Admin I would like to restrict the ability to remove Requests Participants from a Service Desk Request, because currently any user who has access to a Service Desk request (reporter, participant, or organization member) can remove any participant.

      Suggested Solution

      Implement a way to restrict Customer's abilities to remove Request Participants, maybe by adding an extra setting in the page Project Settings > Customer Permissions called Can customers remove participants from requests?

      Workaround

      None

              Assignee:
              Unassigned
              Reporter:
              Julien Rey (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: