Workload report should only display users with the assignable user permission

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: None
    • 4
    • 2

      Today all users with the "Service Desk Agent" permission is displayed in the workload report. 

      I would like to suggest changing the report to only include users with the "Assignable User" permission instead. 

      The reasons behind this are 2: 

      • If I can't be assigned issues, I don't have a workload.
      • As a Jira Admin supporting the JSD team, I want to be able to see everything the team sees to be able to  help them configure their Service Desk. To do this I have to have the Service Desk Agent permission which then means I'll be in the workload report, even though I'm not actually doing any work within the service desk. 

            Assignee:
            Unassigned
            Reporter:
            Stretch [Administrator]
            Votes:
            35 Vote for this issue
            Watchers:
            12 Start watching this issue

              Created:
              Updated: