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  1. Jira Service Management Data Center
  2. JSDSERVER-6030

Add Approval complete automation trigger into Jira Service Desk Server

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently, the Approval complete WHEN statement trigger for automation is only available in Service Desk Cloud: Automating your service desk.

      Would like to see this become native automation available in Server versions of Service Desk.

            [JSDSERVER-6030] Add Approval complete automation trigger into Jira Service Desk Server

            Chris Davis added a comment -

            This is just another example of the widening feature gap between "cloud" and "datacenter". We need feature parity (or as close as can be had).

            Chris Davis added a comment - This is just another example of the widening feature gap between "cloud" and "datacenter". We need feature parity (or as close as can be had).

            Paul Cope added a comment - - edited

            I don't get why this wasn't added in the first place. We have no intention of moving to the cloud, can you please hurry up and add this to datacentre...

            Paul Cope added a comment - - edited I don't get why this wasn't added in the first place. We have no intention of moving to the cloud, can you please hurry up and add this to datacentre...

            marco.thamm@medialine.ag added a comment -

            +1

            marco.thamm@medialine.ag added a comment - +1

            Shaun Robins added a comment -

            This is a must, companies will still be using the Data Centre Version which requires these features also.

             

            Even just giving the ability to add a property on this, so it can be done in the workflows or Automation for Jira (add-on).

            Shaun Robins added a comment - This is a must, companies will still be using the Data Centre Version which requires these features also.   Even just giving the ability to add a property on this, so it can be done in the workflows or Automation for Jira (add-on).

              Unassigned Unassigned
              jsanchez2@atlassian.com Jeremy Sanchez
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                Created:
                Updated: