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  1. Jira Service Management Data Center
  2. JSDSERVER-60

Service Desk Email Notification From Address

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      Is the service desk using the notification email address setup for the project? I have a project email address set and the notifications to Jira users get sent out to this address, but notifications to service desk users using the service desk template go out from the default address in the smtp setup.

            [JSDSERVER-60] Service Desk Email Notification From Address

            Cortland Bolles added a comment -

            Yeah, the crowds are rejoicing! Thank you very much!

            Cortland Bolles added a comment - Yeah, the crowds are rejoicing! Thank you very much!

            Gilmore Davidson (Inactive) added a comment -

            admin68 A fix for this is currently on our development branch and should be released with our next bug fix version.

            Gilmore Davidson (Inactive) added a comment - admin68 A fix for this is currently on our development branch and should be released with our next bug fix version.

            Cortland Bolles added a comment -

            Is there any chance of getting this fixed - this is still a bug in the current version and doesn't allow Service Desk to be used with 2 projects and 2 email addresses, we still haven't been able to convert to using Service Desk from Kayako because of this?????

            Cortland Bolles added a comment - Is there any chance of getting this fixed - this is still a bug in the current version and doesn't allow Service Desk to be used with 2 projects and 2 email addresses, we still haven't been able to convert to using Service Desk from Kayako because of this?????

              Unassigned Unassigned
              3a705ab4815c Cortland Bolles
              Affected customers:
              10 This affects my team
              Watchers:
              14 Start watching this issue

                Created:
                Updated:
                Resolved: