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  1. Jira Service Management Data Center
  2. JSDSERVER-5991

Custom Field with drop down component. With values based on Organisation Name

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      I have a single service desk project with up to 30 organisation names. When a customer goes to the portal and try to report a bug, I would like to insert a drop down list where it will show all the jira software projects filter by the organisation name.

       

      Example.

      On jira software I have the folowing projects:

      One-A

      One-B

      Two-A

      Three-A

      Three-B

      Three-C

       

      On service desk I have the following organisations:

      One

      Two

      Three

       

      When Organisation "One" tries to report a bug from the portal. Then a drop down list should have only the following values; "One-A", "One-B".

      Same will applies if organisation "Two" raise an issue and the drop down values will be; "Two-A"

              Unassigned Unassigned
              7bc599a47536 Charitos Andreou
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