Satisfaction survey should automatically close the window when survey is complete

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      Problem Definition

      After a service desk issue is resolved, the customer will get an email asking them to complete a satisfaction survey (if enabled). However when the customer clicks this link it takes them to a browser page. After leaving their feedback, the browser remains open.

      Suggested Solution

      After feedback is received, automatically close the browser tab.

      Why this is important

      We believe it would provide a better user interaction experience for the customer leaving feedback.

            Assignee:
            Unassigned
            Reporter:
            Andy Heinzer (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: