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  1. Jira Service Management Data Center
  2. JSDSERVER-5972

Account verification email cannot be disabled.

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      Description

      • Seems like a reoccurrence of https://jira.atlassian.com/browse/JSDSERVER-5713
      • The toggle option to "not send" notification does not stay toggled if the "Customer Notification" page is accessed multiple times in quick succession (within 2 or 3 seconds).

      Steps to reproduce

      1. Install JSD 3.14.2.
      2. Create a project.
      3. Navigate to Customer Notifications UI page screenshot-1.png.
      4. Toggle the option to "not send" notification.
      5. Navigate to another page such as "Satisfaction Settings" screenshot-2.png
      6. Return to the Customer Notifications UI page screenshot-3.png. The toggle is now off. There would be a duplicate row in the DB screenshot-4.png when querying
        select * from "AO_54307E_CAPABILITY" where "CAPABILITY_NAME" like 'CUSTOMER_INVITE_EMAIL_SUPPRESSED%'; 
        
      7. Do step 3, 4 and 5 quickly within 3 seconds.

      jiranotification problem.webm

        1. jiranotification problem.webm
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        3. screenshot-2.png
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        4. screenshot-3.png
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        5. screenshot-4.png
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              lgoodhewcook Lachlan G (Inactive)
              llee2@atlassian.com Lenard Lee
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                Created:
                Updated:
                Resolved: