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  1. Jira Service Management Data Center
  2. JSDSERVER-5933

Remove a customer using the JIRA REST API

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      Problem Definition

      1. There is an experimental rest point to add customers using REST API here:
      1. However there is no feature to remove/delete customers.

      Suggested Solution

      Introduce the rest end point to delete customers using JIRA Service Desk REST API

            [JSDSERVER-5933] Remove a customer using the JIRA REST API

            Stephen Weinstein added a comment -

            How is this not a feature?

            Stephen Weinstein added a comment - How is this not a feature?

            cjohannesen added a comment - - edited

            +1.. I'm amazed this is not an option yet. How would you manage a site with tens of thousands customers?

            EDIT: As far as I can tell, is not possible on the Cloud solution either, right?

            cjohannesen added a comment - - edited +1.. I'm amazed this is not an option yet. How would you manage a site with tens of thousands customers? EDIT: As far as I can tell, is not possible on the Cloud solution either, right?

            Johann Hansen added a comment -

            +1

            Also: Are there any alternative solutions or workarounds for this? Does access do anything here? 

            Johann Hansen added a comment - +1 Also: Are there any alternative solutions or workarounds for this? Does access do anything here? 

            Brice Petruzzelli added a comment -

            Also wanted to chime in here that this is needed. 

            Brice Petruzzelli added a comment - Also wanted to chime in here that this is needed. 

            Robert Rodrigues added a comment -

            Any chance of an update regarding this?

            Robert Rodrigues added a comment - Any chance of an update regarding this?

            Paul Krueger added a comment - - edited

            A note on what exactly is possible with Jira Cloud - you can remove a customer from a specific project or an organization, but you can't actually delete the customer account (it remains part of the Jira Service Desk "Portal customers".

            Paul Krueger added a comment - - edited A note on what exactly is possible with Jira Cloud - you can remove a customer from a specific project or an organization, but you can't actually delete the customer account (it remains part of the Jira Service Desk "Portal customers".

              Unassigned Unassigned
              astephen@atlassian.com Adrian Stephen
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                Created:
                Updated: