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  1. Jira Service Management Data Center
  2. JSDSERVER-5890

Allow translation of approve and decline button

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      We use Jira Service Management in a multi-national corporation where some locations do not speak English as a first language.

      As this is the case, can the ability to change approve/decline to the preferred language of the user be added instead of the current static buttons?

      This is a known limitation of Jira Service Management translation support:

      Here are some things that aren't included right now:

      • Linking a Confluence space to a chosen language
      • Translating the customer satisfaction survey
      • Translating the Approve and Reject buttons for approvals
      • Searching for translated request types and portals on the customer portal

      Suggestion

      Support translations of the approve and decline button in Jira Service Management. Supported languages should align with the available languages in the Jira Data Center platform.

          Form Name

            [JSDSERVER-5890] Allow translation of approve and decline button

            XXX added a comment -

            +Basque Country ( basque )

            XXX added a comment - +Basque Country ( basque )

            Denis Reva added a comment -

            +1

            Denis Reva added a comment - +1

            Kojnok Roberta added a comment -

            The funny part is when I send a test email of the Approver required notification template the buttons translated perfectly in the email but not if the customer receives it...

            This should be considered as a bug not as a suggestion.

            Kojnok Roberta added a comment - The funny part is when I send a test email of the Approver required notification template the buttons translated perfectly in the email but not if the customer receives it... This should be considered as a bug not as a suggestion.

            Roman Joss added a comment -

            +1 From Switzerland for 3 Languages

            Roman Joss added a comment - +1 From Switzerland for 3 Languages

            Bjorn Selin added a comment -

            +1 From Sweden

            Bjorn Selin added a comment - +1 From Sweden

            arnaud le louet added a comment -

            +1 From France

            arnaud le louet added a comment - +1 From France

            Arda KAPTAN added a comment -

            +1 From Turkey

            Arda KAPTAN added a comment - +1 From Turkey

            Алексей Тутуков added a comment -

            +1 From Russia

            Алексей Тутуков added a comment - +1 From Russia

            Артем Подкорытов added a comment -

            +1 From Russia

            Артем Подкорытов added a comment - +1 From Russia

            Leonardo Lagos added a comment -

            Down south we speak Spanish, and using Spanish as language still shows these messages in English... nonsense... as many other messages which are still in English, even so...

            Leonardo Lagos added a comment - Down south we speak Spanish, and using Spanish as language still shows these messages in English... nonsense... as many other messages which are still in English, even so...

            Jan Kampling added a comment -

            The "You approved this request" text should also have a translation.

            Jan Kampling added a comment - The "You approved this request" text should also have a translation.

            SHADOW added a comment -

            +1 (from Russia)

            SHADOW added a comment - +1 (from Russia)

            DANIEL PALHARES GILENO added a comment -

            Me too!
            Here in Brazil we need this because our customers don't speak english.

            DANIEL PALHARES GILENO added a comment - Me too! Here in Brazil we need this because our customers don't speak english.

            Deleted Account (Inactive) added a comment -

            Me sumo, necesitamos esto para nuestros clientes

            Deleted Account (Inactive) added a comment - Me sumo, necesitamos esto para nuestros clientes

            Roberto Vargas added a comment -

            We need this!

            Necesitamos esto!

            Roberto Vargas added a comment - We need this! Necesitamos esto!

            Meriç added a comment -

            We also have to translate these buttons for our customers

            Meriç added a comment - We also have to translate these buttons for our customers

            Grupo ST added a comment -

            This is a crucial feature when you have a Service Desk not in English.
            Please give it some space and do it.

            Grupo ST added a comment - This is a crucial feature when you have a Service Desk not in English. Please give it some space and do it.

              Unassigned Unassigned
              ismael.jimoh Ismael Jimoh
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                Created:
                Updated: