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  1. Jira Service Management Data Center
  2. JSDSERVER-5887

Document the usage of JQL function 'outdated' in JSD Server docs

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    • Suggestion
    • Resolution: Unresolved
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    • Documentation & IX
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    Description

      Jira Service Desk Server do not currently have documentation discussing the JQL function 'outdated' on:
      https://confluence.atlassian.com/display/SERVICEDESKSERVER/Advanced+searching+-+functions+reference

      &
      https://confluence.atlassian.com/display/SERVICEDESKSERVER/Advanced+searching+-+fields+reference

      We should also clarify the differences among paused/remaining & withincalendarhours on this page: https://confluence.atlassian.com/display/SERVICEDESKSERVER/Using+JQL+queries+specific+to+SLAs. 

      The functions page explains this. I would also add withincalendarhours & outdated to this page.

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              kbywater@atlassian.com Karen Bywater
              kbywater tinaturner
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